A methodology, or method, is any step-by-step approach to getting something done. The importance of a repeatable business-building methodology cannot be overstated.

Why?

It’s been proven time and again that the consistent use of a repeatable methodology (e.g., Baldrige, TQM, Six Sigma, EQFM, Six Disciplines, etc.) enables organizations to easily outperform their peers in key performance excellence metrics (e.g., sales, revenue, lower costs, customer satisfaction, employee engagement, etc.)

Now, let’s consider the following requirements of a repeatable methodology:

  • It must include the steps that are essential for an organization to build and sustain healthy growth.
  • It must also help define how the organization sets its goals and priorities, and how it organizes and aligns its resources to best achieve these goals.
  • It must be replicable, in order for the organization to sustain progress toward continuous improvement.
  • It must be used in order to teach the organization how to stay focused on what’s important, while dealing with the inevitable surprises that occur daily.
  • It must also provide ways to identify where the organization is on plan (or off), how team and employee progress is being measured, and it must do so in real-time.
  • It must provide a framework for an organization to learn and grow as its size and complexity grows – a way to increase its capability to learn and grow faster than its challenges.
  • It connects long-term goals with daily decisions. To do this requires connecting people’s activities to the organization’s strategy – from the top to the bottom. It requires a clear process for defining strategy and goals, that are then translated into team and individual goals. It also requires the presence of online, mobile performance management software to enable real-time goals management.
  • It must aid the accumulation of knowledge by individuals and teams. When all individuals use a common methodology, the rate of accumulated learning that can be shared is accelerated.

Achieving this goal or organizational excellence requires thinking holistically – about how to make all the components, people, processes, policies, key measures, assets, and strategies work together to meet the promises made to customers and other stakeholders, and to repeat these in a predictable fashion.

One thing is for certain: every organization that is serious about performance excellence and strategy execution must practice some defined, repeatable methodology as the foundation of its efforts. The absolute foundation of building an organization that is increasing its ability to execute is a repeatable methodology.

To gain the highest return on investment and effort, the repeatable methodology must be used in conjunction with the other three required elements of an organizational excellence program: performance management software, coaching, and leadership development training.

 

Are you on an organizational excellence journey? We’d like to help you.

Please refer to the descriptions of the Six Disciplines repeatable methodology, and programs descriptions: excellence program, execution program, and Baldrige program, or contact us today for a no-risk, no commitment discussion to determine which program is best for your organization.