“To achieve a revolution in their execution, business leaders need to re-frame their thinking from cutting logs to building ships. In other words, quit thinking only about solving the current problem, but, instead, think about how to build an organization that’s good at solving problems in general- building the capability that’s certain to help overcome an uncertain future.
A ship with a crew that knows how to navigate, maintain the engines, and secure cargo is going to be in a much better position to deal with an unexpected leak than one that can’t keep it moving when there are no problems.”
– Six Disciplines Execution Revolution by Gary Harpst.
Organizations that adopt a total performance excellence program address this issue directly.